Access Recruitment CRM

If you have the following questions:
How do I reset my Profile License password?
How does a system admin reset a Profile password for another user?
How do I unlock…

How to reset password or unlock a License

This article provides information about  what to do if you reset your password now it keeps asking me for the new password, how do you setup Profile with integrated login?…

Access Profile Cloud: How to reinstall Profile as a RemoteApp

This article explains what tgo do if a user is logged into Profile but gets the error:
Database Error Code -308.

Error: Database Error Code -308

This article explains how to setup the Profile shortcut on a Apple MAC.

Set up desktop shortcut Profile for Apple MAC

When logging on to the database we get the below error:
Database Logon Failed [-10]
SQLSTATE = 08001
[SAP][ODBC Driver][SQL Anywhere]Database server not found

Database Logon Failed [-10]

Terence Cassidy

Connect & Login

My session freezes, crashes or becomes unable to respond.

Crashed/Frozen session within Cloud Profile

How to create a desktop shortcut for the cloud version of Profile.

Setting up desktop shortcut for Profile

What to do if you are unable to log in to Access Profile.

Unable to log in

This article explains how to connect to Profile via RDP to Cloud from a MAC machine.

How to connect to Profile via MAC OS

This article provides information about how long a Profile session stays logged on for and how long the time out is on a Profile session.

Profile session idle times

This article explains how to use FTPS to upload documents.

How to upload documents via FTPS

This article explains what to do if, when trying to reconnect to Profile (Cloud), you are greeted with a Windows error message stating:
unable to connect to Work Resources.

Unable to connect to Work Resources

Cloud  Profile

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