Access Recruitment CRM

My session freezes, crashes or becomes unable to respond.

Crashed/Frozen session within Cloud Profile

How to create a desktop shortcut for the cloud version of Profile.

Setting up desktop shortcut for Profile

What to do if you are unable to log in to Access Profile.

Unable to log in

This article explains how to connect to Profile via RDP to Cloud from a MAC machine.

How to connect to Profile via MAC OS

This article provides information about how long a Profile session stays logged on for and how long the time out is on a Profile session.

Profile session idle times

This article explains how to use FTPS to upload documents.

How to upload documents via FTPS

This article explains what to do if, when trying to reconnect to Profile (Cloud), you are greeted with a Windows error message stating:
unable to connect to Work Resources.

Unable to connect to Work Resources

This article explains how to check when a user last logged into Profile.

Can I view when our users have last logged in?

This article explains what to do if, when you log in, the Windows Security asks for credentials (which is accepted) but then when the session starts via RDP, Profile displays…

Profile login screen failure

This article provides information about how to connect to Access Profile when using an Apple MAC.

Connect to Profile using Apple MAC

Terence Cassidy

Cloud  Profile

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