Cloud Profile
Cloud Profile articles
By Terence1 author10 articles
Crashed/Frozen session within Cloud ProfileMy session freezes, crashes or becomes unable to respond.
Set up desktop shortcut for ProfileCreate a desktop shortcut on your Windows PC for quick, one-click access to Profile Cloud.
Unable to log inWhat to do if you are unable to log in to Access Profile.
Connect to Profile on an Apple MacLearn how to connect to Profile Cloud from an Apple Mac using an RDP connection via the Windows App.
Profile session idle timesThis article provides information about how long a Profile session stays logged on for and how long the time out is on a Profile session.
How to upload documents via FTPSThis article explains how to use FTPS to upload documents.
Unable to connect to Work ResourcesThis article explains what to do if, when trying to reconnect to Profile (Cloud), you are greeted with a Windows error message stating:
unable to connect to Work Resources.
Can I view when our users have last logged in?This article explains how to check when a user last logged into Profile.
Profile login screen failureThis article explains what to do if, when you log in, the Windows Security asks for credentials (which is accepted) but then when the session starts via RDP, Profile displaysâŚ
Connect to Profile using Apple MACThis article provides information about how to connect to Access Profile when using an Apple MAC.
