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Terminate Session reoccurring

This article explains what to do if, when accessing Profile, you keep getting a Terminate Session window giving me the option to either Cancel or OK, but unable to avoid this message to continue.

Written by Terence Cassidy
Updated over a month ago

This would mean the current session you are logged into has disconnected and you are able to reconnect.

The session will automatically log out after 3 hours so you can either wait or contact the Profile Support Desk by raising a new online case and the Profile Support Desk can help you manually log this session off.

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