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Unable to accept Google Maps Cookies

This article explains what to do if, when you click on the Postcode hyperlink you receive the unable to accept the Cookies prompt.

Written by Terence Cassidy
Updated over a month ago

If you encounter the above issue, please head to a Candidate Record then proceed with the below:

  1. Click the Social Media tab and press the Plus (+) icon at the top right.

  2. Click on Google.

  3. If you see A page has not been saved for this website yet, please click Go to the website.

  4. You will see a Cookies Prompt, accept this.

  5. Continue to Google Maps just to make sure you can access the webpage.

Once you have done the above, you can return to the original Postcode hyperlink and this will continue working. If you continue to have issues beyond carrying out the above steps, please raise a new online case with the Support Team and reference the title of this article. Please also include the following information:

  • The exact name or username of the person experiencing the issue.

  • The email address and contact information of the user.

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