Find the event which matches the reference number in the error by clicking through the Events tab to find the right one.
🤓 Tip: The reference numbers will go up in numerical order so you can find this easier.
Then make a small change to the event, like adding a note or anything to it and then saving so it triggers the event update.
If this is not allowed you might need to just delete the event. Then run the erasure again and the error should not occur.
The cause is that something changed with the event, could be that something linked to the event has already been deleted in the past or something along those lines making the event a problem now.
If you continue to encounter issues. please raise a new online case with the Support Team and reference the title of this article. Please also include the following information:
The exact name or username of the person experiencing the issue.
The name/reference numbers of the record in relation to this event.
Screenshots of the issue.