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Email templates error: Mail merge error -3

This article explains what to if, when using a specific email template, an error appears: Mail merge failed error -3

Written by Terence Cassidy
Updated over 2 months ago

To resolve this issue you would need to:

  1. Go to Manage, Email Templates and select the desired template.

  2. From here you would need to make sure you have at least One Data Source selected and at least two items added into the Merge list.

⚠️ Important: For Email templates to work it is a must to have these in place otherwise the merge gets broken.

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