If you get this error, this is usually because the user is trying to make the amendment within Access Profile and cannot access or update the Task/Calendar entry for another user or themselves.
This is because the user doesn't have the appropriate full permissions access within Outlook, or the relevant email software, to the calendar.
To resolve the issue, grant full permissions to the relevant calendar in the relevant email application. If you are unsure how to do this, your IT support will be able to assist you.
Error: Task/Calendar Link
This article explains what do do if, when a user is trying to add a task or calendar to an event in Profile they receive the error: Task/Calendar Link Error - Failed to get folder for user [email address] Error calling external object function.
Written by Terence Cassidy
Updated over a month ago