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Unable to use the Export to Excel function

This article provides information about why, when clicking on Export to Excel on a saved list, Profile does not react and nothing happens on the users session.

Written by Terence Cassidy
Updated over a month ago

If no error messages appears, this will be due to a Permission issue. Your Staff Record will not have the Saved List Export Permissions (on Profile R11, this is named Print to Email). Please speak to your System Admin to get this permission enabled for your Staff Record.

⚠️ Important: Please note the Support Desk can enable this Permission for you but this needs to be confirmed by either a Director or a System Admin due to the security concerns this functions possesses.

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