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KPI Measure not showing in the Consultant KPI Analysis report

This article explains what to do if you have recently created a new KPI Measure but this is not showing in the Consultant KPI Analysis report.

Written by Terence Cassidy
Updated over a week ago

⚠️ Important: To create new KPI Measure, you will need the KPI Configuration Module.

You will need to:

  1. Head to System Admin Menu and then select Report Management,

  2. Select KPI Roles.

  3. Once the KPI Roles menu has opened, please continue to highlight the desired KPI Measure on the left and click the Add button.

🤓 Tip: We suggest once you have made amendments to the KPI configuration, it is best to regenerate your KPI data if the data is required urgently.

To do this:

  1. Go to System Admin Menu and then select Server Maintenance

  2. Select KPI Statistics Update and then select the Regenerate Data option and fill the desired To and From date.

If you require further assistance, please contact us via the MyAccess portal and reference the title of this article.

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